Privacy Policy

At Packly Drive, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

By accessing or using our platform, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect different types of information to provide and improve our services.

Personal Information

When you use our services, we may collect personal information such as:

• Name
• Phone number
• Email address
• Identification details (when required for bookings)
• Payment information

Usage Information

We may also collect non-personal data such as:

• Browser type and device information
• IP address
• Pages visited on our website
• Date and time of access
• This information helps us improve the performance and user experience of our platform.

How We Use Your Information

The information we collect may be used to:

• Process bookings and service requests
• Communicate with you regarding reservations or inquiries
• Improve our website and services
• Provide customer support
• Ensure security and prevent fraudulent activities.

Sharing of Information

Packly operates as a marketplace connecting customers with service providers. Your information may be shared with trusted partners or dealers only when necessary to complete your booking or requested service.

We do not sell or rent your personal information to third parties.

Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, while we strive to use commercially acceptable means to protect your information, no online platform can guarantee absolute security.

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand how users interact with our website and allow us to improve functionality.

You may disable cookies through your browser settings if you prefer.

Your Rights

You may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your personal data where applicable

To make such requests, please contact us using the details below.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page.